Vegas Nova Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Vegas Nova Casino. Please read them carefully before creating an account, depositing funds or playing games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules shown for particular games, promotions or services.

Vegas Nova Casino operates under a licence issued by the Anjouan Gaming Commission, Government of Anjouan, Union of Comoros, licence number ALSI-202502018-FI1. The site is secured with 256-bit SSL encryption.

1. General terms and acceptance

These Terms & Conditions apply to the Vegas Nova Casino website, its games, account services and related features. They form a legal agreement between you and the operator of the website. If you do not agree with any part of these terms, you must not use the website or its services.

The operator may update these terms from time to time. Changes may be made to reflect changes in the law, regulatory requirements, technology, available services or business operations. The latest version published on the website will apply from the stated effective date, or from the time it is displayed where no date is stated. You should review this page regularly. Continued use of the website after an update means that you accept the revised terms.

The website is intended for people who are legally permitted to participate in online gambling in their place of residence. You are responsible for checking whether online gambling is lawful for you before using the website. Access may be restricted in certain locations, and the operator may refuse or limit access where required by law, regulation, risk controls or internal policies.

Eligibility and account registration

You must meet the applicable minimum legal age and any other eligibility requirements before opening or using an account. You must provide accurate, current and complete information during registration and keep that information updated. An account must be registered in your own name and used only by you.

Do not create more than one account unless the operator has expressly authorised it.
Do not allow another person to access or use your account.
Do not use false, misleading or stolen information.
Do not register or play on behalf of another person.
Tell the operator promptly if you believe your account details or login credentials have been compromised.

The operator may carry out identity, age, payment, address, source-of-funds or other verification checks. You may be asked to provide documents or information for these checks. If requested information is not supplied, cannot be verified or raises concerns, access to some or all services may be suspended or restricted while the matter is reviewed.

2. Accounts, payments and gameplay

You are responsible for keeping your account details, passwords and devices secure. You must notify the operator as soon as reasonably possible if you suspect unauthorised access, unusual activity or a security issue. Subject to applicable law, activity completed through your account may be treated as activity authorised by you unless the operator has been notified of a security concern or there is evidence of an error or unauthorised use.

Only approved payment methods may be used. Payments must generally be made from a source held in your own name. The operator may reject, reverse, delay or review a transaction where it is required to do so for security, fraud prevention, anti-money laundering, payment processing or legal reasons. You must not use the website to deposit or transfer funds obtained unlawfully.

You should only deposit money that you can afford to lose. Your available balance, transaction history and any applicable restrictions may be shown in your account. A request to withdraw funds may be subject to account verification, payment checks, compliance reviews and any game-specific or transaction conditions that apply. The operator may use the original payment method or another permitted method when processing a withdrawal.

Games are offered for entertainment and involve risk. Outcomes are determined by the applicable game rules and, where relevant, random number systems or other approved mechanisms. You accept that losses can occur and that no strategy can guarantee a win. You must review the rules, stakes, features and any displayed conditions before starting a game.

Errors, interruptions and prohibited conduct

The operator aims to provide accurate and reliable services but does not guarantee that the website will always be available, uninterrupted or free from technical faults. Maintenance, updates, network problems, software faults and events outside the operator’s reasonable control may affect access or gameplay.

Do not use bots, scripts, automated tools or software intended to influence gameplay or account functions.
Do not exploit a technical error, pricing error, game fault or other unintended feature.
Do not interfere with the website, its security, servers, networks or other users.
Do not use the services for fraud, money laundering, match manipulation or any unlawful purpose.
Do not attempt to conceal your identity, location, payment source or connection method where this is prohibited or used to avoid controls.

If an obvious error affects a transaction, account balance, game result or displayed condition, the operator may correct the error and take reasonable steps to restore the position that would have applied without the error. Where a game or transaction is interrupted, the operator may investigate the records and apply the outcome supported by those records and the applicable rules.

3. Promotions, responsible gambling and account restrictions

Promotions, bonuses, competitions and other special offers may be subject to separate terms. Those terms will explain eligibility, participation requirements, expiry rules, wagering or playthrough requirements where applicable, permitted games, maximum values and any restrictions. If a promotional term conflicts with these general terms, the specific promotional term will apply to that promotion.

You must not abuse an offer or use multiple accounts, false information, coordinated play or other methods to obtain an unfair promotional advantage. The operator may cancel, withhold or adjust a promotion or related benefit where it reasonably believes that the offer has been misused, a technical error has occurred or the relevant conditions have not been met.

Responsible gambling

Gambling should remain an enjoyable form of entertainment, not a way to make money or recover losses. Set personal limits for time and spending before you play, take regular breaks and avoid gambling when distressed, under the influence of alcohol or drugs, or when you are trying to solve financial problems.

Only gamble with money you can afford to lose.
Keep track of deposits, losses and time spent playing.
Do not chase losses or increase stakes to recover money.
Use available account limits, breaks or self-exclusion tools when needed.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

You may request account restrictions, a temporary break or self-exclusion using the responsible gambling options made available through the website. A self-exclusion request is intended to prevent access for the selected period, and you must not attempt to open another account or bypass the restriction. If gambling no longer feels manageable, stop playing and seek support from an appropriate independent service.

Suspension and closure

The operator may suspend, restrict or close an account where it is necessary to comply with law, protect the website or its users, investigate suspicious activity, verify information, address a breach of these terms or manage responsible gambling concerns. An account may also be closed at your request, subject to any required checks and outstanding transactions.

If an account is closed or restricted, you must not try to create or use another account to avoid the decision. Subject to applicable law and any investigation, legitimate remaining funds may be dealt with in accordance with the relevant payment, verification and compliance requirements. The operator may retain information and records where required for legal, regulatory, security or dispute-resolution purposes.

4. Privacy, liability and general provisions

Personal information is handled in accordance with the applicable Privacy Policy and relevant Australian privacy requirements. Information may be collected and used to provide services, verify identity and age, process payments, prevent fraud, meet legal obligations, manage safer gambling controls, improve the website and communicate with you about your account or services.

You must not copy, reproduce, modify, distribute or commercially exploit website content without permission. Website names, designs, text, graphics, software and other materials may be protected by intellectual property rights. You may use the website only for personal, lawful and non-commercial purposes.

To the extent permitted by law, the operator is not responsible for losses caused by events outside its reasonable control, misuse of an account, inaccurate information supplied by you, unlawful activity, device or internet failures, or your failure to follow these terms and the applicable game rules. Nothing in these terms excludes, restricts or modifies a right or guarantee that cannot lawfully be excluded, restricted or modified under Australian law.

If a provision of these terms is found to be invalid or unenforceable, it will be read down or removed only to the extent necessary, and the remaining provisions will continue to operate. A failure to enforce a provision immediately does not mean that the provision has been waived.

Questions, complaints or requests about an account or these terms should be submitted through the support or contact options provided on the Vegas Nova Casino website. Please include enough information for the matter to be identified, but do not send payment passwords or other unnecessary security credentials. Complaints will be reviewed in accordance with the operator’s applicable procedures and legal obligations.

These terms are governed by the laws that apply to the relevant service and user, subject to any mandatory rights or protections that apply in Australia. By using Vegas Nova Casino, you acknowledge that you have had the opportunity to read these terms and agree to comply with them.